RETURNS & EXCHANGES
We want you to love your C.D. USA pieces, so if you’re unsure about sizing or fit, please email or Direct Message us before making a purchase. We’ll do our best to help you find the right size and minimize the impact of returns.
If you do need to make a return for new items only, please let us know within 7 days of receiving your order by emailing info@caledarrellusa.com. Items must then be returned within 14 days of delivery. Vintage items are FINAL sale.
Please return your items in their original, unworn, unwashed condition, with all tags attached. Only items that can be resold as new will be refunded in full; items that do not meet these standards will be returned to the customer at their own cost. Refunds for qualifying returns will be processed within 10 days.
Vintage items are used and sold as-is:
These sales are final
No returns, exchanges, or refunds
Each C.D. USA piece is one-of-a-kind and timeless, carefully curated for its unreplicable quality and unique history. All garments are a visual reflection of their story, capturing both the character and the imperfections of the past, and may include wear and distress from previous owners.
For this reason, we try to present our pieces genuinely -- including high-quality photographs and detailed descriptions of the condition for each item. To help you feel sure about your purchase, we provide the following options:
Prior to placing an order, you can contact C.D. USA with questions on any item
Make an appointment to try your pieces on in-person at our showroom in Chicago
SHIPPING
We offer domestic and international shipping. Please note that C.D. USA is not responsible for any customs fees or import taxes that may be incurred for overseas deliveries.
All items are shipped through USPS Priority 2-day & First Class Mail. Once your order has been scanned by USPS, C.D. USA is no longer responsible for lost, stolen, misdelivered, or damaged packages.